El Dorado Savings Bank and all of its divisions take proactive steps to ensure that the systems they own or participate in contain adequate security measures to limit the possibility of unintended distribution of confidential information and the potential for fraud-related losses. State of the art firewall technology is the first line of defense in preventing unauthorized access to any information housed at the Service Bureau.
Included in the Internet Banking operating system is the capacity to allow only secure connections by end users. Utilizing Secure Socket Layer (SSL) technology, all transmissions of web pages and data between the Internet Banking site and the customer are completely encrypted to any person or group trying to "intercept" the transmission. SSL encryption is the industry standard and is commonly used in Internet applications that require security and privacy for sensitive data.
Passwords: Before customers can access the Internet Banking system, they are required to enter their user ID and password. Without the proper login, individuals cannot see or use any web pages within the Internet Banking product.
Secure Connection: When customers are accessing their account information through Internet Banking, their connection is automatically converted into a secure Internet communications session.
Data Encryption: When customers are accessing their account information or any other sensitive data through Internet Banking, an encryption system is automatically activated to protect the transmission of information.
Regardless of the efforts, the relative infancy of the Internet as a broad-based communications medium when combined with the "open" nature of the Internet make it impossible to guarantee absolute confidentiality in all circumstances. However, El Dorado Savings Bank and its partners continue to monitor and review processes and procedures that are in place to protect customer information. These processes and procedures are updated as practices change and new technology becomes available.